Shipping policy
FLAT RATE STANDARD SHIPPING:
- $9 Australia-wide flat rate shipping
or
- $11.95 Australia Post (with shipping protection)
FLAT RATE EXPRESS SHIPPING:
- $15 Australia Post EXPRESS (with shipping protection)
Orders are shipped from Australia via Australia Post tracked services.
INTERNATIONAL - NEW ZEALAND:
FLAT RATE STANDARD SHIPPING TO NEW ZEALAND:
- 15 NZ$ New Zealand wide
Orders are shipped from Australia via Australia Post tracked services.
GST & Shipping Note for New Zealand Customers
We’re proud to offer shipping to New Zealand! Please note:
- For orders under NZD $1,000, no import duties or GST are typically charged upon arrival.
- If your total order exceeds NZD $1,000, your package may be subject to NZ customs duties and GST. These charges are the responsibility of the customer and are not collected by us.
- Orders ship from Australia, with tracked shipping via Australia Post or courier.
INTERNATIONAL – UNITED STATES:
FLATRATE STANDARD SHIPPING TO THE USA:
- USD 9 FLATRATE STANDARD SHIPPING
US orders are shipped locally from the USA.
We’re here to make your experience smooth — if you have any questions about shipping domestic or international, feel free to reach out at info@foxtailclean.com.