Refund policy

CHANGE OF MIND 
We offer a standard return policy for online purchases, which includes a 14-day window for returns or exchanges on unused, unopened products in their original packaging. Shipping costs for returns are the responsibility of the customer unless the product is damaged or defective upon arrival.

The return address is: 
The Fox Tail 
PO BOX 550 
Noosa Heads QLD 4567

Contact us FIRST to organise your return:
info@foxtailclean.com